Manual Removal

For all Earwax Removal appointments, we require a £30 non-refundable deposit payment.

Please turn up to your appointment 5-10 minutes before to complete your medical form. We allow 15 minutes grace period, if you arrive after this you will be asked to rebook your appointment and a further £30 will need to be paid for this appointment.

Should you have no wax, we will then provide a hearing assessment if necessary and a medical referral (if required).
The £30 payment is for our time, not for a given procedure. If you need to come back for a second appointment, there will be a charge of £20. If a third appointment is required, another £20 will need to be paid.

Should you wish to avoid this extra charge, we strongly advise putting olive oil into your ear at least a few days before your appointment.
If you need to cancel the appointment or reschedule, you must do so within 24 hours of your given appointment. If you need to reschedule, please make sure it is 24 hours before, otherwise, there will be the customary £30 charge for another appointment.

For home visit appointments we require the full amount of £120.00 which is non-refundable. If we need to come back for a 2nd follow up appointment there is a charge of £80 which is also non-refundable.