Known also by the medical term ‘cerumen’, ear wax is a naturally occurring substance produced by the ear canal that has lubricating, cleaning and antibacterial properties.
For most people, excess residue is pushed out of the ear by regular jaw movements such as chewing and talking. As you age, your ear canal ages too, and the skin inside slowly grows out. It is at this point that wax tends to reach the outside of the ear, and harmlessly flakes away or is washed off.
Many people produce more ear wax than is necessary. As a result, the wax gradually builds up to form a solid mass instead of being disposed of in everyday life as normal.
Another common occurrence is the overuse of cotton swabs or bobby pins on the ears; much of the time, this can result in wax being pushed farther into the ear canal. This can result in serious complications.
A range of difficulties can arise from such impaction, from the relatively innocuous to the life-impeding. These include irritation, dizziness, earache and a ringing in the ears, but can become as serious as an overall loss of hearing.
The Hear4U Team will try to remove your earwax the same day. You do not have to put oil in for weeks and weeks in advance. However, we do advise using an olive oil spray for at least 3 days prior to your appointment.
At the Hear4U Hearing Aid Centres, we offer a relaxed atmosphere which allows for sufficient time for all our patients to remove their wax in a safe and gentle way. We also offer an on-screen video image of the wax in the ear and the cleared ear after your treatment so you can see every step of the process.
We can also provide this service at your home if you are not able to access our Hearing Aid Centres.
For all Earwax Removal appointments, we require a £30 non-refundable deposit payment.
Please turn up to your appointment 5-10 minutes before to complete your medical form. We allow 15 minutes grace period, if you arrive after this you will be asked to rebook your appointment and a further £30 will need to be paid for this appointment.
Should you have no wax, we will then provide a hearing assessment if necessary and a medical referral (if required).
The £30 payment is for our time, not for a given procedure. If you need to come back for a second appointment, there will be a charge of £20. If a third appointment is required, another £20 will need to be paid.
Should you wish to avoid this extra charge, we strongly advise putting olive oil into your ear at least a few days before your appointment.
If you need to cancel the appointment or reschedule, you must do so within 24 hours of your given appointment. If you need to reschedule, please make sure it is 24 hours before, otherwise, there will be the customary £30 charge for another appointment.
For home visit appointments we require the full amount of £120.00 which is non-refundable. If we need to come back for a 2nd follow up appointment there is a charge of £80 which is also non-refundable.